Hotel Service
 A restaurant with Daily breakfast.
 Breakfast included in your room rate.
 Daily Tea & Coffee, Fresh Fruit, Bottled water
 Laundry service
 Daily24-hour room service included in your room rate
 24 hour reception and security
 With a lift (elevator).
 WIFI Internet access for free
 Personal Computer with LCD monitor and internet cable in rooms
 Private bathroom for each room
 Tickets to Sapa and Halong Bay
 Car and motorbike rental
 Money exchange
 Information for trips in and around Hanoi, including tickets and advice about local events.
 Airline and train ticketing service
 Visa services
 Airport transfers
 
Location
In the midst of the city's hustle & bustle, comes a hotel with unique features, The 'Heart' Hotel, in Hanoi's most prestigious Hoan Kiem Lake District. 
A truly impeccable hotel and nearest Hoan Kiem Lake, just 2 minutes walk away from the famous Hoan Kiem Lake.